Valet Guest Ambassador Courtyard by Marriott - Lincoln Downtown

Valet Guest Ambassador

Full Time • Courtyard by Marriott - Lincoln Downtown
 Valet Guest Ambassador

JOB DESCRIPTION:

Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays. 

Essential Functions:

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
  • Communicate parking procedures to guests.
  • Drive Airport Shuttle for guest pick up and departure
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
  • Efficiently and safely drives guests vehicles to and from assigned parking areas
  • Accurately fills out key information tickets for each set of keys and stores keys accordingly
  • Consistently and carefully hangs keys and pulls them from their assigned area
  • Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
    any incidents to the Supervisor and/or Security
  • Accurately and thoroughly completes all required operational forms and reports
  • Consistently demonstrates conscientious cash handling in accordance with departmental procedures
 

JOB REQUIREMENTS:

  • Must have experience in a guest contact position
    •Must possess a valid driver license with clean driving record
    •Must have excellent interpersonal communication skills
    •Previous cash handling experience is preferred
    Must have a high school diploma or G.E.D and 21 years of age
    •Must be able to drive both automatic and shift manual    
 **For questions and inquiries please call Aaron or Jesse at (402)904-4800.




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Rich Employee Benefits

Besides the opportunity to work in an excellent environment with great people, our employees enjoy a comprehensive set of benefits, including:

On Demand Pay Available
Medical Insurance
Vision & Dental Insurance
Health Care Savings Accounts
Life and Disability Insurance
401K Plan with a Company Match
Paid Time Off from First Day
Travel Discounts